Privacy Policy

Satisfaction Guarantee
LunaLogo© guarantees the quality of its services. If you are not 100% satisfied, we are happy to make any changes on your art work. If you still aren't satisfied, we will give you a full refund of your payment for this job.

Privacy Policy
Unless you notify us in the notes section of your order, we have the right to use your logo as an example of our work.
We collect email addresses and personal information on our website to assist our company in handling orders and improving our marketing. Pages browsed, hyperlinks clicked, and sites referred from may be saved to help our marketing group further develop our website's functionality. Personal information provided by our customers will not be shared with third parties, unless necessary to complete a customer's order. Our customers’ personal information may be used to make our marketing more efficient. We do not share email addresses with third parties or any other personal information with our marketing partners. We may at times email our customers with updates to our products and monthly specials. All customers have the option to be removed from our email list (if the unsubscribe option provided in mailer or newsletters or any other marketing campaign) or customers can email us for unsubscribing from the list. Customers will only be contacted by phone when it is necessary to assist in the completion of their orders. We do not share customer's phone numbers with third parties.Luna Logo is not financially responsible or held liable for any errors such as misspell, vector, color or designing contained in the final artwork after it has been approved by the client. It is the client responsibility to inform Luna Logo for any changes, before using the final artwork.

Feedback
Time to time We Request feedback from our customers. We appreciate and Respect your privacy. We will publish first name and last name Like Mike J. and Comments only .

TERMS & CONDITIONS

While placing any order, the client accepts Luna Logo all Terms and Conditions.    

Payment Policy All graphic design jobs require payment upon placing an order. It is the policy of LunaLogo.com that such payments are strictly non-refundable once design starts, unless we are unable to complete your job.

COPYRIGHT ©
By sending specific images or files to LunaLogo.com, it represents that the client is the sole author of the work and possesses all rights to use such specifications, images or files, including but not limited to any exclusive licenses. Client further represents that the specifications, images or files do not infringe upon any statutory copyright, common law right, trademark, license or any other proprietary right. In furnishing such specifications, images or files to LunaLogo.com, client agrees to hold LunaLogo.com harmless against any claims whatsoever associated with their use or exploitation. In case of any resemblance with our created artworks, Luna Logo will not accept any responsibility or claim of any compensation as we only work according to the client instructions.

JOB DELIVERY
Once paid, we begin work on your art job. Most jobs are sent via email within 24 to 48 business hours of receipt. Once art is completed, we will send to you in three formats, PDF, JPG & Vector Art (AI or Corel).
Client agrees not to hold LunaLogo.com liable if delivery is impaired or delayed by an act of God, electrical failures, airline delays or cancellations, or any other unforeseeable delay in delivery.
Our business hours are based on our working hours of Monday through Friday, 6:00 AM to 4:00 PM EST, holidays excluded. "24 hour* " art delivery begins when our business day starts.
LunaLogo.com sends proofs by email. The purpose of a proof is to eliminate errors and avoid potential dissatisfaction. You are required to email us your approval. By approving the job, you are indicating that you're responsible for any charges to re-make or change a finalized job in the event that you approved a proof that contained an error, including spelling errors.
Logo Placement
Client agrees not to hold LunaLogo.com liable in the event any items are misprinted due to art we provided. We only create art. You, the client, are responsible for reviewing ALL ART submitted to you. We will not be held responsible for any misprints. You are bound by our license agreements, terms and conditions, and policies.
We reserve the right to refuse service to any individual or company *Approximate - Starts from when our day begins, 6:00 AM to 4:00PM.
 

 

FAQ's

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Many companies do not have the vector file format version of their logo, though many have it in a bitmap or .gif format from their websites. When these logos are required to be printed on a large scale, the bitmap versions of the logos need to be redrawn into a vector format to ensure crisp and high-quality reproduction of the logo on the final product.
This process is known as vector conversion. In order to redraw a logo, you will have to submit the source bitmap, .gif or .jpg logo to us.

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All formats of raster file such as jpeg, bmp, tif, psd, gif, png, pdf, eps, doc, and ppt can be converted into vector. We deliver most of our orders in less than 24 hours. However, it's possible for complex artwork may take more time and we'll inform you by email.

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Logos in vector format are scalable to any size and can be printed in any desired resolution. A bitmap logo is resolution dependant. When scaled, particularly larger, they become “grainy” or “fuzzy”.

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Logos in vector format are scalable to any size and can be printed in any desired resolution. A bitmap logo is resolution dependant. When scaled, particularly larger, they become “grainy” or “fuzzy”.

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There are no restrictions on integrating multiple colors in a logo. However, when printing a multi-color logo on most items, it is much more expensive when compared to the cost of printing a single-color or double-color logo. Generally, the more colors a logo contains, the more it is going to cost to reproduce on most items.

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Graphic design is a creative process that combines art and technology to produce a final result. Print advertisements, Posters, Billboards, Website Graphics & Elements, Symbols, and Signs come under our Graphic design category.

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We have divided our designing service into three categories Simple, Moderate and Complex artwork. In every category the designing process is differ from each other which needs much more attention and hard work. The cost of artwork is determined on the basis of these three categories. For more information visit our pricing page regarding Logo Design, Vector Conversion and Graphic Design service charges.

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Each project is unique in its specifications and quotation will be provided as per the complexity of the artwork. Before starting a project, we will discuss the details, and create a cost estimate and timeline.

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Follow Luna Logo on facebook account for latest offers, discounts and news on our services.

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Logos are delivered in EPS, JPG and PDF format, unless requested in another format.

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We lead the way in high quality corporate logo design, business logo design, website logo design, & Personal logo services.

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All revisions are free of charge (before you accept the final logo design package).

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Yes, it is possible to work on an old logo design, and we can come up with various logo design options.

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We would try our best to work on your logo design till we send the final artwork. Normally it never happens with any of our customers, but in case you really do not like your logo design for some reason, we offer 100% satisfaction guarantee.

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The process involves the total payment from your end, and we will start working on the project. Quick response through e-mail, chats and even Skype to notify the artwork progress.

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We accept VISA, American Express, Master Card, Discover Card and payment through PayPal.

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Now the order can also be placed without sign in, just choose the Proceed as Guest form, fill up the details and place the order.

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Input from client side:

  1. Company Name
  2. Tag Line (if any)
  3. About the company
  4. Type of feel for logo
  5. Color preference
  6. Comments (if any)
  7. Any existing URL or Sample

All payments are proceeded through PayPal. Its Safe & Secure.