Frequently Asked Questions

Following are some of the common questions we hear, illustrated with the answers that will help you to know more about our services.

What is Vector Conversion?
Many companies do not have the vector file format version of their logo, though many have it in a bitmap or .gif format from their websites. When these logos are required to be printed on a large scale, the bitmap versions of the logos need to be redrawn into a vector format to ensure crisp and high-quality reproduction of the logo on the final product. This process is known as vector conversion. In order to redraw a logo, you will have to submit the source bitmap, .gif or .jpg logo to us.
What is the time-frame for Vector Conversion?
All formats of raster file such as jpeg, bmp, tif, psd, gif, png, pdf, eps, doc, and ppt can be converted into vector. We deliver most of our orders in less than 24 hours. However, it's possible for complex artwork may take more time and we'll inform you by email.
What is the difference between a Vector and a Bitmap logo?
Logos in vector format are scalable to any size and can be printed in any desired resolution. A bitmap logo is resolution dependant. When scaled, particularly larger, they become “grainy” or “fuzzy”.
How many colors can be incorporated in a logo?
There are no restrictions on integrating multiple colors in a logo. However, when printing a multi-color logo on most items, it is much more expensive when compared to the cost of printing a single-color or double-color logo. Generally, the more colors a logo contains, the more it is going to cost to reproduce on most items.
What is Graphic Design?
Graphic design is a creative process that combines art and technology to produce a final result. Print advertisements, Posters, Billboards, Website Graphics & Elements, Symbols, and Signs come under our Graphic design category.
What formats is my logo delivered in?
Logos are delivered in EPS, JPG and PDF format, unless requested in another format.
What type of logo design you want?
We lead the way in high quality corporate logo design, business logo design, website logo design, & Personal logo services.
How many logo design revisions we can make?
All revisions are free of charge (before you accept the final logo design package).
Can old logo design can be modified on Luna logo?
Yes, it is possible to work on an old logo design, and we can come up with various logo design options.
What if I do not like the logo design I get?
We would try our best to work on your logo design till we send the final artwork. Normally it never happens with any of our customers, but in case you really do not like your logo design for some reason, we offer 100% satisfaction guarantee.
How to order on Luna Logo?
The process involves the total payment from your end, and we will start working on the project. Quick response through e-mail, chats and even Skype to notify the artwork progress.
About Luna Logo Pricing?
We have divided our designing service into three categories Simple, Moderate and Complex artwork. In every category the designing process is differ from each other which needs much more attention and hard work. The cost of artwork is determined on the basis of these three categories. For more information visit our pricing page regarding Logo Design, Vector Conversion and Graphic Design service charges.
What forms of payment are accepted?
We accept VISA, American Express, Master Card, Discover Card and payment through PayPal.
What will be the charges for graphic design services?
Each project is unique in its specifications and quotation will be provided as per the complexity of the artwork. Before starting a project, we will discuss the details, and create a cost estimate and timeline.
What if the customer doesn’t want to register an account on Luna logo?
Now the order can also be placed without sign in, just choose the Proceed as Guest form, fill up the details and place the order.
How to receive regular updates regarding the prices and services?
Follow Luna Logo on face book account for latest offers, discounts and news on our services.
What is our Logo Design Process?
Input from client side:
  1. Company Name
  2. Tag Line (if any)
  3. About the company
  4. Type of feel for logo
  5. Color preference
  6. Comments (if any)
  7. Any existing URL or Sample